Security – Back Up – Cisco USC S-Series Storage Servers

Active data demands agile infrastructure built from ongoing innovation and delivery. The Cisco UCS S-Series Storage Server conveys fast scalability and execution to initiate your information and bits of knowledge progressively. The modular architecture lets you right-size infrastructure for the workload and operate with the efficiency and predictable TCO you need.

• Gigantic capacity limit

Information is becoming exponentially. The need to scale your capacity rapidly and cost-adequately is imperative. Whether you utilize turning circle, SSD, NVMe, or a mix of each, the Cisco UCS S-Series has you secured to scale to Petabytes in minutes.

•  Elite performance

Rising applications are pushing execution restrains as information draws nearer to register. A double server hub engineering strikes the right balance between compute and capacity.

• Architectural flexibility

Making the right investment in technology can have significant long-term benefits. The Cisco UCS S-Series gives greatest speculation insurance through multi-generational framework plan and the adaptability to fit to your exceptional prerequisites.

• Policy-driven unified storage management

Scaling rapidly to keep up with information development is feasible just with cutting edge computerization. Disentangle administration for essential and auxiliary stockpiling by joining all process and capacity works in a solitary administration system.

•  I/O like you have never observed

Whether you are binding together stockpiling with Ethernet, Fiber Channel or FCoE, Or enabling application acceleration with flash memory for tiered caching. Bringing these capabilities together makes the Cisco UCS S-Series stand out from the crowd.

For more information, contact us at

860-436-4664 / security@jks-systems.com

http://www.jks-systems.com/services/security/backup/

Our Cloud Solutions – Cisco CloudCenter

Get the Hybrid IT advantage!
Utilize Cisco CloudCenter (earlier CliQr) to all the more safely convey and oversee applications in server farm, private cloud, and open cloud situations. This application-driven cloud administration arrangement helps you modernize your server farm or add open cloud application sending to your administration advertising.

How you can utilize CloudCenter
• Make a plan that works in more than 20 server farm and cloud situations. This incorporates OS, holders, and application in addition to PaaS administrations. Consolidate framework and application robotization. Characterize administration and scaling necessities.
• Send on request to a server farm or cloud - Pick your best arrangement environment in view of cost and execution. Select the ideal arrangement by benchmarking different occasion sizes in one cloud. Traverse server farm and cloud with an extended topology.
• Make do with an extensive variety of activities - Apply lifecycle approaches to elevate to another stage, relocate to an alternate cloud, or redesign an application rendition. Scale out to meet changing use levels, or end to free up assets.
• Concentrate administration and security - Guide clients' arrangement, sending, and run-time choices from a solitary control board. Set utilization and cost limits for clients, groups, inhabitants, records, or applications, with move up or penetrate down cost and use investigation and reporting.
• Utilize venture class highlights - Our adaptable design works for little to worldwide arrangements at scale. It gives security crosswise over more than 20 server farm and cloud stages and locales. It is additionally extendable to utilize interests in existing IT operations instruments.

For more information, contact us at
860-436-4664 / cloud@jks-systems.com
www.jks-systems.com

Cisco Meraki MV Cloud Managed Security Cameras

Meraki MV security cameras have arrived, and they remove much of the hassle IT administrators and security camera specialists have dealt with for quite a long time. With high compose continuance, strong state stockpiling on every camera, the MV family has turned the system video recorder (NVR) and standalone video administration programming (VMS) into relics of the past. Administration through the dearest program based Meraki dashboard permits clients to view video from anyplace, sparing time and cash. MV cameras, accessible in both an indoor and outside model, have been composed from start to finish on account of effortlessness.

Security cameras are important to keep each business, big or little, protected and operating smoothly. While purchasers have started to observe some cloud-based security camera solutions, the truth in the endeavor world is that these attachment and-play solutions don't exist, and the buyer centered solutions have huge data transmission restrictions of their own.

Today's endeavor security solutions depend on-reason equipment, the NVR, to store video footage. On top of the equipment and working expenses connected with these on-prem solutions, the NVR can bring about significant migraines when executives need to recover video after an occasion has happened. Considering the high expenses connected with introducing up and coming reconnaissance solutions, numerous organizations proceed, even in 2016, to work utilizing NVRs as a part of conjunction with DVDs, thumb drives, and VHS at times. The fresh out of the plastic new MV family evacuates these agony focuses and streamlines the whole security camera association, from establishment to administration to programming redesigns, in regular Meraki design.

MV uses 128GB of industrial grade, high compose perseverance, strong state stockpiling on each camera to dispose of the NVR. At dispatch, every camera will have the capacity to hide away to 20 days of day in and day out, 720p footage on the edge.

The MV21 indoor model elements an improved mechanical outline, chopping down fundamentally on establishment and support time, while the MV71 open air model is IP66 climate appraised and IK10 sway evaluated to withstand requesting situations. Both models highlight infrared light for evening time vision, so clients won't be left oblivious.

Best of all, MV is overseen through the Meraki dashboard, right nearby our remote, exchanging, system security, versatility administration, and interchanges solutions. Clients can make video dividers in a snap to gathering video streams and view them from anyplace on the planet with any Internet association. Obviously, this asks the essential inquiry—how can this influence a client's data transmission utilization? The Meraki dashboard is sufficiently shrewd to consequently recognize whether the review PC is in the same system as the cameras and will stream video locally over the LAN if conceivable, sparing transmission capacity on nearby observing.

Shouldn't something be said about when the client is remote? The dashboard will intermediary video through the cloud to the viewer. All MV interchanges, both administration and video conveyance are encoded. It is impractical to arrange the framework to convey video over an un-scrambled convention. Keeping in mind the end goal to minimize WAN data transmission utilization in this utilization case and to enhance the general client experience of MV, Meraki engineers have endeavored to construct some intense, and exceptionally cool elements:

·         Motion Search

·         Video Clip Export

·         Granular Access Controls

For more information, contact us at

security@jks-systems.com / 860-436-4664

www.jks-systems.com

Cisco AMP – Advanced Malware Protection

Cisco Advanced Malware Protections (AMP) offers:

• Breach prevention
• Continuous monitoring of malicious behavior
• Rapid malware detection
• Malware removal

Get worldwide risk insight, progressed sandboxing, and constant malware hindering to avoid breaks with Cisco Advanced Malware Protection (AMP). But since you can't depend on anticipation alone, AMP likewise constantly breaks down document movement over your expanded system, so you can rapidly recognize, contain, and evacuate progressed malware.

AMP key components

Global threat intelligence

AMP relates records, telemetry information, and document conduct against this connection rich learning base to proactively protect against known and developing dangers.

Advanced Sandboxing

Progressed sandboxing capacities perform mechanized static and element investigation of records against 700+ behavioral pointers. This reveals stealthy dangers and helps your security group comprehend, organize, and square refined assaults.

Point-in-time malware detection and blocking

Square malware attempting to enter your system progressively. Utilizing balanced mark coordinating, machine learning, and fluffy fingerprinting, AMP dissects documents at purpose of section to get known and obscure malware. The outcome? Quicker time to recognition and programmed insurance.

Continuous analysis and retrospective security

Once a document enters your system, AMP keeps on viewing, dissect, and record its action, paying little heed to the document's demeanor. On the off chance that noxious conduct is spotted later, AMP sends your security group a review ready that lets them know where the malware originated from, where it's been, and what it's doing. In a couple clicks, you can contain and re-mediate it.

Advanced Malware Protection is subscription-based, managed through a web-based management console, and deployed on a variety of platforms. 

Protect your endpoints

With this endpoint security arrangement, Get perceivability into document and executable-level movement, and expel malware on PCs and cell phones running Microsoft Windows, Mac OS, Linux, and Android.

AMP for:

• Endpoints
• Protect your system
• Protect your system

Protect your network

Get profound perceivability into system level and system edge danger movement and piece progressed malware.

AMP on a:

• NGIPS (AMP for Networks)
• Cutting edge Firewall
• Meraki MX UTM Platform
• Branch switch (ISR)

Protect your email and web traffic

Add AMP capacities to email and web security apparatuses or to your cloud email and web security organizations.

AMP for:

• Email
• Web

For more information, contact us at

security@jks-systems.com / 860-436-4664

www.jks-systems.com

Improve Your Network Security with Software-Defined Segmentation Cisco TrustSec Technology

Cisco TrustSec innovation improves the provisioning of system access, quickens security operations, and reliably authorizes approach anyplace in the system. This adaptable and coordinated division innovation is installed in more than 40 switches, switches, remote gadgets, and other Cisco items.

Benefits

• Reduce operational costs by improving system division and characterizing security bunches considering business parts, not IP addresses.
• Limit the effect of an information rupture by rapidly separating furthermore, containing dangers utilizing innovation as of now in your system.
• Centrally apply and implement predictable arrangements crosswise over wired, remote, and remote-access clients and gadgets.

Business interest for cloud administrations, portability, and the Internet of Things (IoT) has made exponential system development and multifaceted nature. It has presented risk, as well. Each new client, gadget, and information association speaks to a potential assault section point. Your assault surface is extending.

To control the situation, you require dynamic security that moves at the pace of your business. System division is crucial to ensuring basic business resources, yet generally requires broad manual support. Inserted in your current Cisco® system foundation, Cisco TrustSec® security innovation rearranges and quickens system access control with programming characterized division. Controls are characterized basically utilizing endpoint parts, not IP address, so strategy changes can be made without updating the system. The unified strategy administration stage for TrustSec is the Cisco Identity Services Engine. It assembles logical information about who and what is getting to your system. Chairmen can utilize this data to make bunches and to allocate access rights based on part, capacity, area, et cetera. This instinctive procedure gives the right level of access to the right individuals at the perfect time and permits access to basic applications to be effortlessly controlled. The expanded perceivability that Cisco TrustSec innovation gives additionally makes a difference you better organize dangers and quicken remediation. Better examination what's more, examination of suspicious action can lessen the time expected to recognize a potential break, diminishing its effect and related expenses.

How It Works

Conventional system division use VLANs and access control records (ACLs) that depend on IP addresses, which require broad manual upkeep. The Cisco TrustSec approach disentangles division by powerfully sorting out machines into legitimate gatherings, called security bunches, furthermore, empowering security arrangements to be composed utilizing security bunch labels. The association of frameworks is controlled by the security-bunch based strategies, dispensing with the requirement for VLAN-based or address-based arrangement provisioning. Cisco TrustSec innovation is accessible in virtual and physical switches. It gives steady administration of virtual and physical workloads over the grounds and server farm, permitting division and micro segmentation capacities to be empowered anyplace on the system. Security bunch based arrangements likewise make firewall, VPN, and Web Security Appliances much less demanding to oversee.

For more information, contact us at

security@jks-systems.com / 860-436-4664

www.jks-systems.com

JKS IT Essential Services – Network Infrastructure Essentials with Cisco HyperFlex for VDI with VMware Horizon View

 Solution Purpose

Cisco HyperFlex Systems are based on the Cisco Unified Computing System™ (Cisco UCS®) platform. They offer quicker deployment and greater flexibility and efficiency at a competitive price while lowering risk for the customer. Demonstrated segments from Cisco are incorporated to Cisco are integrated to form a software-defined storage (SDS) platform. This methodology wipes out or diminishes the requirement for planning and configuration choices, while permitting customization to meet client workload needs. The platform and management model adopted is an extension of the established Cisco UCS data center strategy, with familiar components managed in a consistent manner through a policy-based framework using Cisco UCS Manager.

The fundamental issues that add to working expenses are:

• Complexity: Complex frameworks take more time to send and require a more prominent number of exceptionally talented specialized staff individuals. The large number of advancements and apparatuses required to keep the base running and the nonstandard techniques presented by this methodology directly affect disappointment rates, adding to considerably more expenses to the business.
• Stranded limit: Even with virtualization, IT asset utilization is not ideal. The business prerequisites and registering and capacity needs of workloads change after some time, possibly bringing about unused processing or capacity assets in the undertaking. One approach to keep this underutilization of assets is to bring adaptability into the engineering so you can grow registering and capacity assets autonomously. 

For more information, contact us at

infrastructure@jks-systems.com / 860-436-4664

www.jks-systems.com

End of Cisco Solutions Week -Cisco Nexus 1100 Series Cloud Services Plat

Cisco Nexus 1100 Series Cloud Services Platforms

               

Comprehensive Platform for Cloud Services

Now it’s easier to deploy cloud network services for the virtualized data center infrastructure. The Cisco Nexus 1100 Series Cloud Services Platform (CSP) offers a dedicated hardware platform that simplifies management and compliance, and improves performance.

Features and Capabilities

The Cisco Nexus 1100 Series Cloud Services Platform (CSP) offers customers several benefits, including:

·         Simplified Management and Compliance - When placing management and control path elements, such as the Cisco Nexus 1000V Virtual Supervisor Module (VSM), on the CSP, you can manage policies separately from virtualization administrators. This makes it easier to attain compliance and audit requirements, and reduce administrative errors.

·         Better Performance - Offloading the VSM to a dedicated platform can deliver scalability and performance improvements to the virtualized data center infrastructure.

For more information, Contact JKS at;

860-436-4664 / infrastructure@jks-systems.com

www.jks-systems.com

JKS Cisco Solutions Week #5 -Cisco 5900 Series Embedded Services Routers

JKS Infrastructure Solutions – Routers

Keep Mobile Networks Operating in Harsh Environments

Cisco 5900 Series Embedded Services Routers (ESRs) provide highly secure data, voice, and video communications to stationary and mobile network nodes across wired and wireless links. They solve critical size, weight, and power challenges, and can operate reliably in harsh environments. These routers are powered by Cisco IOS Software and feature Cisco Mobile Ready Net capabilities.

Features and Capabilities

Cisco 5900 Series Embedded Services Routers can be used to establish mobile networks in vehicles. They also extend enterprise resources more securely to workers in harsh environments such as public safety, exploration, transportation, and defense. The Cisco 5900 Series portfolio offers a range of form factors to address diverse requirements.

• ·         The Cisco 5915 Embedded Services Router (ESR) is a PCI-104-based card that provides two Fast Ethernet routed ports, and three Fast Ethernet switched ports.
• ·         The Cisco 5940 ESR is a CompactPCI (cPCI)-based card offering four Gigabit Ethernet (GE) routed ports.
• ·         The Cisco 5921 ESR is a software router application designed for small, low powered Linux devices.

For more information, Contact JKS at:

860-436-4664 / infrastructure@jks-systems.com

www.jks-systems.com

JKS Cisco Solutions Week #3 - Cisco 2000 Series Connected Grid Routers

Routing For Rugged Environments

The Cisco 2000 Series Connected Grid Router is designed specifically for the harsh, rugged environments often found in the energy and utility industries. Built to help ensure a highly secure, reliable, and scalable infrastructure, the Cisco 2000 Series provides industry-leading routing capabilities to support the Smart Grid and other energy delivery communications needs.

Enhanced Security and Reliability

·         The Cisco 2010 Connected Grid Router, the first in the Cisco 2000 Series, is an ideal platform to support the communications requirements of the energy delivery infrastructure across the generation, transmission, and distribution sectors. This product has been extensively tested and is KEMA-certified to meet challenging substation compliance standards, including IEEE 1613 and IEC 61850-3.

·         

      Cisco IOS Software delivers the benefits of integrated security for NERC/CIP compliance, quality of service, and network management to help ensure integrity and priority of operational data communications.

Features and Capabilities

• ·         Rugged industrial design and substation compliance with IEC-61850-3 and IEEE 1613 for utility substation environments
• ·         Integrated security to help utilities address compliance with critical infrastructure protection mandates
• ·         High-availability design for optimum network up time and redundancy
• ·         Network and device management tools for deployments, upgrades, and remote monitoring
• ·         Advanced quality of service (QoS) capabilities to support mission-critical substation communications such as Supervisory Control and Data Acquisition (SCADA)

For more information, Contact JKS at;

860-436-4664 / infrastructure@jks-systems.com

www.jks-systems.com

JKS Cisco Solutions Week #2 -Cisco Nexus 7000 Series Switches

Cisco Nexus 7000 Series Switches

Build a Next-Generation Network

Cisco Nexus 7000 Series Switches create the network foundation for your next-generation Unified Fabric data center. Modular switches, including the Cisco Nexus 7000 and 7700 Series, deliver a comprehensive Cisco NX-OS feature set and open source programmable tools for software-defined network (SDN) deployments. They offer high-density 10, 40, and 100 Gigabit Ethernet with application awareness and performance analytics

High Performance with Comprehensive Feature Set

Cisco Nexus 7000 Series Switches offer one of the most comprehensive data center network feature sets in a single platform. They offer high performance, high port density, and a full feature set for data center aggregation, end-of-row, and data center interconnect (DCI) deployments in a highly resilient modular platform.

The Cisco Nexus 7000 Series runs on Cisco NX-OS Software. It was specifically developed for the most mission-critical enterprise and service provider deployments.

The Cisco Nexus 7000 Series was designed around three principles:

·        

      Infrastructure Scalability - Virtualization, efficient power and cooling, cloud scale with automation, high density, and performance all support efficient data center growth.

·         Operational Continuity - The design integrates hardware, NX-OS software features, and management to support zero-downtime environments.

·         Transport Flexibility - You can incrementally and cost-effectively adopt new networking technologies.

Technologies that you can support include:

• ·         Remote Integrated Service Engine (RISE)
• ·         Dynamic Fabric Automation (DFA)
• ·         Cisco Overlay Transport Virtualization (OTV)
• ·         Cisco FabricPath
• ·         Fibre Channel over Ethernet (FCoE)
• ·         Cisco Locator/ID Separation Protocol (LISP)
• ·         Cisco IOS Multiprotocol Label Switching (MPLS)
• ·         Intelligent Traffic Director (ITD) (PDF - 1.2 MB)

For more information, Contact JKS at:

860-436-4664 / infrastructure@jks-systems.com

www.jks-systems.com

Welcome to Cisco Solutions Week! JKS is a Premier Certified Cisco Partner. JKS Infrastructure Solutions – Switches Cisco 550X Series

Deploy Advanced Features for Demanding Environment

Get 10-Gigabit Ethernet and advanced capabilities to accelerate your business growth. Our new, next-generation stackable managed switches can bring immediate productivity gains to your organization today. They also get your network ready for more bandwidth-hungry applications in the future.

Features and Capabilities

These new switches offer 10-Gigabit Ethernet connectivity for high-performance server access and network aggregation. They act as a solid foundation for the latest technologies, such as server virtualization, storage network convergence, multigigabit wireless, and more.

The Cisco 550X Series offers:

• ·        Affordable 10-Gigabit Ethernet - 10-Gigabit Ethernet delivers 10 times the performance increase to your network to promote higher productivity and business efficiency. The 550X Series breaks the barrier of 10-Gigabit Ethernet adoptions with exceptional affordability.
• ·        Superior Reliability and Resiliency - Keep your network running so your business never slows down. The 550X Series features:
• ·        Stacking capabilities
• ·        Built-in fan redundancy
• ·        Redundant power supply connector
• ·        Dual images
• ·        Advanced availability protocols
• ·        Energy Efficiency - A variety of energy-saving features, including energy detect, cable length detection, and Energy Efficient Ethernet (EEE) provide an eco-friendly and cost-effective network solution without compromising performance.

Advanced Features

The 550X Switches include capabilities and management options you need to support applications today and in the future. 

Examples include:

• ·        Strong security
• ·        Advanced QoS
• ·        Comprehensive IPv6 support
• ·        Layer 3 dynamic routing
• ·        True stacking

For more information, Contact JKS at;

860-436-4664 / infrastructure@jks-systems.com

www.jks-systems.com

JKS Collaboration Week #6 - Meraki MC74 - Cloud Managed VoIP Telephone

JKS Collaboration Solutions – VoIP

Meraki MC74  - Cloud Managed VoIP Telephone

• Streamlined Deployment
• Simplified Management
• Delightful End-user Experience

Features will include

• Interactive Voice Response (IVR)
• Persistent conference bridges
• Directory Integration – CSV, Google App
• End User Web Portal, for Call Forwarding, Voicemail and Outbound Calls for access to this information when the user is away from the phone.    Call logs, play voicemail all from any browser anywhere.
• Click to Call Integration – Users can click phone numbers on their PC and the MC74 will dial.

There are three parts you need.  

• The phone
• The Meraki Cloud license
• The SIP Service.    

For more information, contact JKS at

collaborations@jks-systems.com / 860-436-4664

www.jks-systems.com

JKS Collaboration Week #5 - Expanding Meraki Simplicity into communications

JKS Collaboration Solutions –  Cloud-Managed Communications

Expanding Meraki Simplicityinto communications

JKS is a Premier Cisco Partner.

Meraki Formula

Why has Meraki’s model been so much simpler than anything else available? A cloud-based dashboard that provides IT managers with a “single-pane-of-glass” to manage Meraki devices across the enterprise. But the Meraki dashboard isn’t just an overlay. The true magic of the Meraki formula comes from a seamless blending of hardware, software and cloud technologies. Meraki devices are designed from the ground up to work seamlessly with our cloud, providing users with a single simple dashboard to manage their entire site.

All of this technology is really just a means to an end, and that’s where simplicity comes in. Instead of sending someone to a branch office to configure a network or change a security setting, an IT manager can simply log in to the Meraki dashboard and make the changes remotely. Need to troubleshoot a network remotely? No problem. Need to set up a new branch office? Easy. Trouble with remote security posture? Piece of cake.

Introducing Cloud-Managed Communications

A rapidly growing number of IT teams depend on the Meraki Dashboard to manage their infrastructure. More and more of them have been asking if we could do the same thing to simplify their voice networks. Meraki users can be incredibly persuasive.

The result is the new phone, the Meraki MC. As you’d expect, it’s designed to deliver the same simplicity and ease-of-management Meraki customers have come to expect. Here are four things you need to know about the Meraki phone:

•  Single-Pane-of-Glass: It’s managed from the same “single-pane-of-glass” dashboard as the rest of the Meraki portfolio, including wireless, security, switching and mobile device management.
• Three Elements: The platform is built on a SIP-based architecture and the solution is comprised of the endpoint, cloud license and SIP service from designated service providers.
• Availability: It’s available immediately in the United States, with other countries coming on board over time. (We’re in the process of partnering with service providers around the world to deliver the SIP capabilities that underpin the solution. Once that happens we’ll announce local availability.)
•  Integration: The Cisco Meraki team is working on integrating with Cisco Collaboration solutions like Cisco Spark to enable a complete mobile collaboration solution. Cisco Meraki is also working on integration with other leading IT tools and platforms.

Focus on Users

In this industry, it’s easy to focus on the newest technology, or aggressive competitors, analysts or the media. We believe that a maniacal focus on users is our true north. What do we hear?

•  Simplicity – less is better: Functionality no one can turn-on might as well not exist. Every IT dollar spent on complexity that can’t be leveraged is wasted.
• Do more with less: IT groups have fewer resources and need to do more with less. Specifically, they need fewer systems that do more, less hardware on-site, and just enough complexity to get the job done.
• Technology for the future: Technology teams are investing in cloud systems, modern collaboration and high performing connectivity to make their infrastructure simple. This simplicity frees them to focus on the digitization of their businesses, schools and organizations.

Expanding the Stack

This phone release is so special because these devices are managed exactly the same way and in the same Dashboard as the rest of the Meraki IT stack. This converges networking, security, enterprise mobility management and now voice onto one IT platform.

With that in mind, we’re also adding new wireless access points and Ethernet switches to our product lines. The two new indoor access points will be the highest-end, highest density APs we’ve ever built. They provide higher capacity, connect more devices and support more voice and video streams than ever before…So much, they won’t be able to reach their full potential on a single gigabit link, so we’re also releasing a new Multi-gigabit Ethernet switch and two new 10Gbps fiber switches.

Managing more with fewer systems will free IT groups to focus on what really matters to them instead of another cumbersome management platform.

For more information, contact JKS at

collaboration@jks-systems.com / 860-436-4994

www.jks-systems.com

JKS Collaboration Week #4 - Cisco Spark

JKS Collaboration Solutions – Cisco Spark

One service. All your communications.

It’s a business messaging app, conferencing solution, and phone system all in one. Teams move faster when everything and everyone comes together. Cisco Spark makes it possible.

With Cisco Spark you can:

Message

Your work lives here. Set up spaces for your projects and teams. Join the conversation and communicate easily from any device, anywhere.

Meeting

Tap to join an online meeting. Or schedule ahead with WebEx-powered meetings. Pull your local team into your conference room and join using your new Spark Room System.

 Call

Your business phone system. Use Cisco IP Phones to make HD voice and video calls in the cloud. Not at your desk? No problem. You can answer and place phone calls anywhere using Spark.

Customize Cisco Spark for your business.

Use the open APIs to create a window into the tools that run your business. Teams can immediately respond to problems and opportunities.

For more information, contact JKS at

collaborations@jks-systems.com / 860-436-4664

www.jks-systems.com

JKS Collaboration Week #3 - Cisco Unified Contact Center Express 11.0

JKS Collaboration Solutions –  Cisco Unified Contact Center Express11.0

Deliver omnichannel customer experience across channels with consistency and context to your customers while lowering costs with Cisco^® Unified Contact Center Express (Unified CCX). This easy-to-deploy and easy-to-use customer interaction solution supports up to 400 agents and is designed for midmarket companies or enterprise branch offices. Secure and highly available, it supports powerful agent-based services and fully integrated self-service applications, including automatic call distributor (ACD), interactive voice response (IVR), and computer telephony integration (CTI).

Cisco Unified CCX helps deliver each of your contacts to the right agent the first time. It enables this accuracy with sophisticated business rules for inbound and outbound voice, email, web chat, and customer interaction management. Cisco Unified CCX also offers numerous agent and desktop services and can scale to larger, more demanding environments.

You can choose from three Cisco Unified CCX packages: Standard, Enhanced, and Premium, to better match solution functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager, Cisco Business Edition 6000 (BE6000), and Cisco Business Edition 7000 (BE7000).

Integrated service-creation environments

• Workforce optimization: Quality management
• Advanced workforce management
• Multichannel Options
• Email
• Outbound dialing
• Social media customer care
•  Video customer care

Product Functions and System Capabilities

• Routing capabilities
•   Next-generation reporting
• Open systems
•   Redundant high availability
• Appliance model
• Scalability
• Security
• IPv6
• Simplified deployment
• Virtualization

 

For more information, contact JKS at

collaboration@jks-systems.com / 860-436-4664

www.jks-systems.com

 

JKS Collaboration Week #2 - Cisco BYOD

JKS Collaboration Solutions – Cisco BYOD

What BYOD does

• Provide more work options

Give employees the flexibility to work where and when they want.

• Strengthen security

Reduce your employees' risk of introducing malware or losing sensitive data.

• Streamline operations

Decrease company expenditures, alleviate work delays, and lower operating costs.

• Help your staff get more done

Improve collaboration and productivity with greater speed and efficiency.

How you can use it

• Education

Allow students and teachers to complete their tasks on any device while protecting their data.

• Healthcare

Give doctors and administrators access to patient data and help them do their jobs efficiently.

• Retail

Keep stockrooms fully stocked, sales staff informed, and customers knowledgeable.

• Hospitality

Give guests the comfort of home. Allow them to use their devices on a highly secure connection.

What's inside

• Access points

Cisco is dedicated to delivering the world’s most versatile and reliable wireless network. We offer advanced indoor, outdoor and industrial wireless access points. 

• Wireless LAN controllers

controllers support small and large network deployments with flexible models, including new virtualization options. 

• Dynamic policy control

The Cisco Identity Services Engine enables you to control all access throughout the network from one place. You can see and share rich user and device details, and stop and contain threats.

• Highly secure mobility

Cisco AnyConnect Secure Mobility Client is a lightweight endpoint agent with extensive capabilities. It provides remote access while protecting your data.

• Cisco Catalyst Multi-gigabit Switching

• Wireless services

For more information, contact JKS at

collaboration@jks-systems.com / 860-436-4664

www.jks-systems.com

#JKSCollaboration